Privacy Policy

Please read this Privacy Policy carefully to understand our practices regarding your personal information. By accessing or using our products and services, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect and process various types of information, including:

1.1. Personal Information:

  • Name
  • Contact information (e.g., email address, phone number)
  • Social media profiles (if you choose to connect with us on social media)
  • Payment information (if applicable)

1.2. Usage Information:

  • IP address
  • Device information (e.g., device type, browser type)
  • Website and app usage data (e.g., pages visited, actions taken)
  • Cookies and similar technologies (for more information, see our Cookie Policy)

2. How We Use Your Information

We use your personal information for the following purposes:

2.1. Provide Products and Services:

  • Deliver our products and services to you
  • Process orders and payments
  • Respond to your inquiries and requests

2.2. Marketing and Advertising:

  • Send you promotional materials and offers (with your consent)
  • Analyse your interactions with our marketing efforts
  • Comply with legal requirements and industry standards for online advertising (including Google, Facebook, Meta, Instagram, TikTok, LinkedIn, and other social media platforms)

2.3. Improve User Experience:

  • Personalize your experience on our website and app
  • Analyse and improve our products and services
  • Enhance website and app functionality

2.4. Legal and Security:

  • Protect our rights and interests
  • Comply with legal obligations
  • Investigate and prevent fraud, security breaches, and illegal activities

3. Information Sharing

We may share your personal information with third parties in the following circumstances:

3.1. Service Providers:

  • We may share your information with third-party service providers who assist us in delivering our products and services (e.g., payment processors, shipping companies).

3.2. Legal Requirements:

  • We may disclose your information to comply with legal obligations, respond to legal requests, or protect our rights, privacy, safety, or property.

3.3. Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.4. With Your Consent:

  • We may share your information with third parties if you provide explicit consent for such sharing.

4. Your Choices

You have rights and choices regarding your personal information, including:

4.1. Access and Correction:

  • You can access and update your personal information through your account settings.

4.2. Marketing Preferences:

  • You can opt-out of receiving marketing communications from us by following the instructions in our communications or contacting us.

4.3. Cookies and Tracking Technologies:

  • You can manage your cookie preferences through your browser settings or our Cookie Policy.

4.4. Data Deletion:

  • You can request the deletion of your account and associated data, subject to legal requirements.

5. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Children's Privacy

Our products and services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their personal information, please contact us to have it removed.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the date of the last revision will be updated accordingly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at info@exyou.com